Average Score (306 reviews):4.5

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

306 Ratings

4.5 Average

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  • Jean H.03-23-2025

    TYPE:ServiceMODEL:JettaYEAR:2021

    People were helpful.

  • Mhee S.03-23-2025

    TYPE:SalesMODEL:AtlasYEAR:2024

    It’s always a pleasure and good experience every time we purchase car at Honolulu Volkswagen. The stuff are amazing. Nick our to go carguy did an amazing job above and beyond. The GM Josh He can make things possible. And lastly Eric the last person that will take care of the paperworks which is very smooth and easy.

  • Chaz K.03-22-2025

    TYPE:SalesMODEL:Golf GTIYEAR:2024

    Service was good

  • Estela R.03-22-2025

    TYPE:SalesMODEL:AtlasYEAR:2024

    We left with the car we had in mind to purchase and was able to negotiate a deal on the price that we felt comfortable with. The dealer's website information about the pricing and availability was accurate. Staff did not try to upsell us a better car for the sake of earning more money. The staff felt friendly, never pushy on the negotiation, and was willing to try to make things work for us. The final pricing felt transparent and the overall turnaround time to get the car ready after purchasing was reasonable.

  • Christopher K.03-21-2025

    TYPE:SalesMODEL:TaosYEAR:2024

  • Kirk W.03-20-2025

    TYPE:SalesMODEL:ID. BuzzYEAR:2025

    Process was quick and efficient.Not a lot of hurdles , red tape and bureaucracy.

  • Maile M.03-19-2025

    TYPE:ServiceMODEL:TaosYEAR:2024

    Simple and efficient service

  • Trent N.03-18-2025

    TYPE:ServiceMODEL:TiguanYEAR:2024

    Everyone was great and the process was easy.

  • Venkataraman B.03-16-2025

    TYPE:ServiceMODEL:ID.4YEAR:2021

    Timely support and services for recall work needs to be looked at. This is the second time that I am waitlisted for this work because of lack of loaners

  • Andrew C.03-16-2025

    TYPE:ServiceMODEL:AtlasYEAR:2024

    Amazing customer Service. Very polite and friendly.