Average Score (284 reviews):4.6

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

284 Ratings

4.6 Average

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  • Shelbee C.03-25-2025

    TYPE:SalesMODEL:AtlasYEAR:2024

  • Malachi R.03-24-2025

    TYPE:SalesMODEL:ID.4YEAR:2024

    I chose this rating because the process was EASY and smooth. And obviously the deals on the ID.4 is out of this world.

  • Simon M.03-24-2025

    TYPE:SalesMODEL:Jetta GLIYEAR:2024

    We chose this rating due to Malakhi being generous and listening to our every need. We didn't feel rushed or pressured to make a purchase. He delivered the car personally at night to ensure we could drive the car in the morning. He worked with finance to ensure we had the deal we deserved. Thank you Malakhi and the Volkswagon team!!

  • Jean H.03-23-2025

    TYPE:ServiceMODEL:JettaYEAR:2021

    People were helpful.

  • Mhee S.03-23-2025

    TYPE:SalesMODEL:AtlasYEAR:2024

    It’s always a pleasure and good experience every time we purchase car at Honolulu Volkswagen. The stuff are amazing. Nick our to go carguy did an amazing job above and beyond. The GM Josh He can make things possible. And lastly Eric the last person that will take care of the paperworks which is very smooth and easy.

  • Chaz K.03-22-2025

    TYPE:SalesMODEL:Golf GTIYEAR:2024

    Service was good

  • Estela R.03-22-2025

    TYPE:SalesMODEL:AtlasYEAR:2024

    We left with the car we had in mind to purchase and was able to negotiate a deal on the price that we felt comfortable with. The dealer's website information about the pricing and availability was accurate. Staff did not try to upsell us a better car for the sake of earning more money. The staff felt friendly, never pushy on the negotiation, and was willing to try to make things work for us. The final pricing felt transparent and the overall turnaround time to get the car ready after purchasing was reasonable.

  • Christopher K.03-21-2025

    TYPE:SalesMODEL:TaosYEAR:2024

  • Kirk W.03-20-2025

    TYPE:SalesMODEL:ID. BuzzYEAR:2025

    Process was quick and efficient.Not a lot of hurdles , red tape and bureaucracy.

  • Maile M.03-19-2025

    TYPE:ServiceMODEL:TaosYEAR:2024

    Simple and efficient service