Average Score (284 reviews):4.6

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

284 Ratings

4.6 Average

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  • Eduardo C.02-26-2025

    TYPE:SalesMODEL:TiguanYEAR:2024

    The reason we choose this rating was because of the interaction with Brandon the sales Rep and one other co worker that I can’t remember his name.They were so professional and willing to help.

  • Alexander P.02-26-2025

    TYPE:SalesMODEL:TiguanYEAR:2024

    Outstanding service, dedicated to the customer first

  • Tonatiuh M.02-25-2025

    TYPE:SalesMODEL:ID.4YEAR:2023

    Nicholas went above and beyond to help us feel comfortable with the new car buying experience.

  • Joseph D.02-24-2025

    TYPE:ServiceMODEL:JettaYEAR:2019

    Great and quick service as promised

  • Evette S.02-22-2025

    TYPE:ServiceMODEL:Jetta GLIYEAR:2019

    The whole process was easy to book and there were no surprises.

  • Jared N.02-22-2025

    TYPE:SalesMODEL:ID.4YEAR:2023

  • Ajanthan T.02-22-2025

    TYPE:SalesMODEL:TaosYEAR:2024

  • Adam T.02-21-2025

    TYPE:SalesMODEL:TaosYEAR:2025

  • Jonathan A.02-20-2025

    TYPE:SalesMODEL:TaosYEAR:2025

    Ease of access to a sales person, which was Nick. Communication, the help provided, and just the overall customer service was great!

  • Sukjoon M.02-19-2025

    TYPE:ServiceMODEL:AtlasYEAR:2024