TYPE:SalesMODEL:Golf GTIYEAR:2024
Friendly staff, clean facility. Overall extremely happy with my experience.
Average Score (308 reviews):4.5
The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.
TYPE:SalesMODEL:AtlasYEAR:2024
TYPE:ServiceMODEL:TiguanYEAR:2024
Salesman was very professional and ensured we had a smooth and amazing experience purchasing a vehicle.
TYPE:ServiceMODEL:Golf GTIYEAR:2019
Very fast, friendly and thorough service.
TYPE:ServiceMODEL:AtlasYEAR:2018
Not sure if our car was suppose to get a courtesy car wash, there was scratches on the car and now the Navigation don't work.
TYPE:ServiceMODEL:AtlasYEAR:2023
TYPE:ServiceMODEL:JettaYEAR:2024
THE BEST!!!!
TYPE:ServiceMODEL:TiguanYEAR:2018
One of the basic problems: the service area and sales are not separate. There are too many cars sitting on the lot and therefore no places for customers to park. Also, it's difficult to maneuver around the tightly placed vehicles. It's like visiting that uncle who hoards and junks up their house. Service managers are doing ok. The software system shows the wrong charges for service when I click on links in the text messages. My service advisor was friendly, welcoming, and easy to work with.
TYPE:ServiceMODEL:AtlasYEAR:2019
TYPE:SalesMODEL:TiguanYEAR:2024
Braeden made my third car buying experience enjoyable. This is my third vehicle purchase from Honolulu Volkswagen. This is my first time working with Braeden. I shopped online. He immediately responded and kept me informed throughout the process. He asked all the necessary questions. I took advantage of Volkswagen sign and drive and later that evening I test drove my vehicle and came home with it. My vehicle was detailed and he did a great job at explaining the features and benefits of the vehicle. I would work with him again and I would purchase another vehicle through Volkswagen Honolulu. Thank you to both Braden and Eric. Stellar service.