Average Score (308 reviews):4.5

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

308 Ratings

4.5 Average

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  • Evette S.11-07-2024

    TYPE:ServiceMODEL:Jetta GLIYEAR:2019

    Everyone was super helpful and friendly. The process was quick and efficient.

  • Christiaan V.11-06-2024

    TYPE:ServiceMODEL:JettaYEAR:2019

    Disappointed in the handling of my VW extended warranty which was sold to be my VW. This service location acted as though I had some unknown warranty and insisted I pay out of pocket. What's the point of a VW extended warranty if individual dealerships play stupid about them?

  • Jaime S.11-05-2024

    TYPE:SalesMODEL:TaosYEAR:2024

    Excellent Customer Service

  • Feleai T.11-05-2024

    TYPE:SalesMODEL:TiguanYEAR:2024

  • Hironori Y.11-04-2024

    TYPE:ServiceMODEL:TiguanYEAR:2019

    Thank you for always checking our car. It is good service.

  • Chase M.11-04-2024

    TYPE:ServiceMODEL:Golf RYEAR:2019

    Services went excellent

  • Brion G.11-01-2024

    TYPE:ServiceMODEL:AtlasYEAR:2019

    Customer service at its best!!

  • Andrew S.10-31-2024

    TYPE:SalesMODEL:TiguanYEAR:2024

    Our experience of buying a new Tiguan at Honolulu Volkswagen was exceptional. Brandon Tom, the salesperson we were dealing with, made the whole experience pleasant, uncomplicated and enjoyable. I would certainly recommend Honolulu Volkswagen to friends and family who are shopping for vehicles in the future. I have to admit to dreading the car buying experience prior to going to Honolulu Volkswagen. However, this experience completely put my mind at ease.

  • Mandy A.10-31-2024

    TYPE:ServiceMODEL:TaosYEAR:2023

    Amazing customer service and accuracy of my vehicles issues. Satisfaction with Jessica Balles services!!

  • John A.10-31-2024

    TYPE:ServiceMODEL:GolfYEAR:2020

    Service department always helpful especially Jessica