Average Score (308 reviews):4.5

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

308 Ratings

4.5 Average

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  • Andrew Z.10-29-2024

    TYPE:SalesMODEL:TaosYEAR:2024

    I appreciated the manager's willingness to be flexible considering VW did not know when the ID.4 would be fixed. He made it easy to get a different vehicle

  • Michelle O.10-27-2024

    TYPE:ServiceMODEL:TaosYEAR:2022

  • Trudy A.10-26-2024

    TYPE:SalesMODEL:TiguanYEAR:2024

    We really appreciated the great service we received. Brayden was recommended to us by our niece and he met us in the driveway and took great care of us. Listed to our needs/wants and did his best to deliver. Next step, financing. We walked into Erik's office and he was so positive and all about helping us! I never once felt like anyone was trying to take advantage of us, something we'd definitely felt at a different dealership!

  • Bhrette E.10-26-2024

    TYPE:ServiceMODEL:AtlasYEAR:2018

    I needed a car key programmed. I made an appointment to get my new key programmed and was never asked about them performing a full inspection. A courtesy inspection is fine but the full report was ridiculous. We were told we needed 4 new tires due to damaged/abnormal wear but my tires are only 2 months old. When my husband informed them we wont be proceeding with any of the repairs totaling over 7k, the representative was very rude.

  • Ricky K.10-25-2024

    TYPE:ServiceMODEL:ID.4YEAR:2021

  • Chase M.10-25-2024

    TYPE:ServiceMODEL:Golf RYEAR:2019

  • Steven W.10-23-2024

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2020

  • Sukjoon M.10-22-2024

    TYPE:SalesMODEL:AtlasYEAR:2024

    I moved to Hawaii on End of July. I was contract with Honda but they was terrible. After deposit, they didn’t receive call or reply text. When i visit VW Honolulu, they are very kind and they help me to join insurance. Even i give uo Honda’s deposit, i decide to buy from VW Honolulu. It was great experience to me.

  • Jonathan S.10-22-2024

    TYPE:ServiceMODEL:ID.4YEAR:2021

  • Dilynn S.10-22-2024

    TYPE:SalesMODEL:TaosYEAR:2024