Average Score (314 reviews):4.5

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

314 Ratings

4.5 Average

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  • Carrie H.07-18-2025

    TYPE:SalesMODEL:TaosYEAR:2025

    Kyle was amazing to work with and we love our new Taos!!! The process was very easy and the team there took amazing care of us!

  • Meryle M.07-17-2025

    TYPE:ServiceMODEL:ID.4YEAR:2023

    Terrible customer service.

  • Stephanie H.07-12-2025

    TYPE:ServiceMODEL:ID.4YEAR:2021

    This is one of the most professional places I’ve taken any vehicle

  • Jeffrey A.07-09-2025

    TYPE:SalesMODEL:ID. BuzzYEAR:2025

    Danic was really great!

  • Patrick D.07-05-2025

    TYPE:SalesMODEL:TaosYEAR:2025

    Great staff.

  • Hiancy R.07-04-2025

    TYPE:ServiceMODEL:TaosYEAR:2024

  • Emilio D.07-01-2025

    TYPE:ServiceMODEL:JettaYEAR:2022

    Absolutely wonderful team!

  • Benjamin P.07-01-2025

    TYPE:ServiceMODEL:BeetleYEAR:2019

    Sam did a really great assisting and getting me my dream car! I really appreciate his hope and the team over at Honolulu Volkswagen

  • Zenaida R.07-01-2025

    TYPE:SalesMODEL:TaosYEAR:2025

  • Sean H.06-30-2025

    TYPE:ServiceMODEL:JettaYEAR:2020

    I chose this rating because of the comfort of the waiting area. I wait most of the time when my vehicles being serviced, and I feel comfortable while in the waiting area. Your location provided beverages and some entertainment while I waited. I also appreciate how polite the administrative sections are when taking my vehicle. I feel like they really nailed it when it comes to professionalism.