TYPE:ServiceMODEL:ArteonYEAR:2022
Car was not washed
Average Score (314 reviews):4.5
The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.
TYPE:ServiceMODEL:Golf AlltrackYEAR:2018
Harold was super helpful, informative about timelines and allowed me access to reach him via cell if I had any questions or concerns during my visit. He checked in with me frequently and offered the refreshment bar as well.
TYPE:ServiceMODEL:PassatYEAR:2020
TYPE:ServiceMODEL:Golf SportWagenYEAR:2018
Excellent service on a recall item. Free car wash and shuttle service much appreciated
TYPE:ServiceMODEL:Golf RYEAR:2019
The customer service people were very helpful, and knowledgeable in understanding my needs.
TYPE:ServiceMODEL:Atlas Cross SportYEAR:2021
Very accomodated...
TYPE:SalesMODEL:AtlasYEAR:2024
Nice was very kind and helpful! I would recommend this VW to friends and family.
TYPE:ServiceMODEL:TaosYEAR:2023
Sara was courteous, helpful, and professional. We were very impressed with her knowledge and customer experience know-how, and it put us with out any doubts on the service we were receiving. Mahalo.
TYPE:ServiceMODEL:ID.4YEAR:2021
Communication and expectation setting were horrendous. Timeline for repair unacceptable and no loaners available when repair took longer than expected
TYPE:ServiceMODEL:AtlasYEAR:2021