TYPE:ServiceMODEL:TiguanYEAR:2023
Upon arrival, the service personnel were very polite and took my van for service ASAP. Service was completed on time, MAHALO
Average Score (314 reviews):4.5
The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.
TYPE:ServiceMODEL:Golf RYEAR:2019
Always when taking my car for service, I'm greeted and helped. Also, because I went in for warrantee work, I feel that I'm a loyal customer with having a Volkswagen vehicle for nearly 30 years. I feel good and comfortable being at this dealership, and I hope to continue this relationship.
TYPE:ServiceMODEL:TiguanYEAR:2023
You guys are great!
TYPE:ServiceMODEL:AtlasYEAR:2024
Great service
TYPE:SalesMODEL:AtlasYEAR:2024
We had a great experience at this VW! Everyone we worked with was so kind, from texting before we arrived on island to when we stopped by to test drive then drove away with a new vehicle. Buying a vehicle is usually time consuming and exhausting but this experience was not that and we had a 6 month old with us. Everyone was friendly and patient.
TYPE:ServiceMODEL:TiguanYEAR:2023
5
TYPE:ServiceMODEL:ID.4YEAR:2021
I tried repeatedly to call the service department at Honolulu Volkswagon to make changes on my appointment. THE SERVICE DEPARTMENT DOES NOT ANSWER THEIR PHONE CALLS! EVEN AFTER I LEFT MESSAGES TO RETURN MY CALLS. The service work was ok. But I did have to wait two hours for my car, but I was aware that i would need to wait.
TYPE:ServiceMODEL:ID. BuzzYEAR:2025
Great service
TYPE:ServiceMODEL:AtlasYEAR:2018
Service center is helpful and mediumly responsive. Sales department is not interested in working with recurring VW owners of 15+ years when trying to get a new VW. Other dealerships and brands seem to value repeat customers more
TYPE:ServiceMODEL:Golf GTIYEAR:2018
Appear to have done a good job. Recall fix. Oil change