TYPE:SalesMODEL:ID.4YEAR:2025
Average Score (284 reviews):4.6
The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.
TYPE:ServiceMODEL:Golf GTIYEAR:2024
I have had issues contacting and getting a reply back from the service department after receiving messages about my tire. I have left messages and texts with no response for the past two days. This is after being told that my tire issue was critical.
TYPE:SalesMODEL:AtlasYEAR:2024
Great customer communication.
TYPE:SalesMODEL:ID. BuzzYEAR:2025
They made an effort to make up for areas that they were not experienced in.
TYPE:SalesMODEL:TiguanYEAR:2025
Great team, great deals, and great customer service.
TYPE:ServiceMODEL:TiguanYEAR:2018
Cherie was amazing to work with. Highly recommend.
TYPE:ServiceMODEL:TaosYEAR:2024
Service advisor Harold Nakashima was very efficient, helpful and personable.
TYPE:ServiceMODEL:JettaYEAR:2020
Sherri was great. Harold too.
TYPE:ServiceMODEL:JettaYEAR:2021
Employees at customer service desk were incredibly helpful, informative, and accommodating. We really appreciate their efforts.
TYPE:ServiceMODEL:Jetta GLIYEAR:2021
I would like to recognize Harold for his utmost professionalism and knowledge. It's always a pleasure to deal with him.