TYPE:ServiceMODEL:AtlasYEAR:2018
Your customer service team on the showroom floor is amazing! Engaging, knowledgeable, and just plain nice to chat with.
Average Score (314 reviews):4.5
The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.
TYPE:ServiceMODEL:ID.4YEAR:2022
Pleasing customer service. Keep customers updated when their cars have to be there for a couple of days or more, nice to know where you’re cars at during service or recalls, so the customer can have an idea when they’re car might be ready.
TYPE:ServiceMODEL:AtlasYEAR:2024
Excellent experience
TYPE:ServiceMODEL:TaosYEAR:2024
They recently completed my 1st annual service. I was in/out within a couple of hours.
TYPE:SalesMODEL:TiguanYEAR:2024
The hospitality for this dealership is a 10/10 and would recommend anyone who comes by and thinking about buying a car. If there’s someone who goes there and wanna buy a car, it would be Brandon. He’s an understanding and a very good and smart guy if you are going to or willing to purchase a car. Thank you everyone who helps me in choosing my vehicle, I hope to come back in a few years, and getting another car.
TYPE:ServiceMODEL:JettaYEAR:2021
You communicated well and told me what needed to be done. It was brief and to the point. Nothing else. You took care of me and got me to work on time. You told me when the car was complete as well and the ride was there on time. Thank you.
TYPE:ServiceMODEL:Atlas Cross SportYEAR:2022
Test driving vehicle it was filthy inside. When I picked it up it was still discusting inside and outside was not much better. Had the vehicle for almost 10 days after purchasing, had to call for updates because the Sam didn't seam to think I was important after buying the vehicle. Still don't have the second key fob that was supposedly locked in a mechanics box. Don't feel he was honest with me up front.
TYPE:ServiceMODEL:ID.4YEAR:2023
It took a few months to set the appointment but after trying to get in a set everything went smoothly great fair service
TYPE:ServiceMODEL:Golf GTIYEAR:2019
HAROLD IS AMAZING!!
TYPE:SalesMODEL:Atlas Cross SportYEAR:2025
Brandon Tom was very easy to work with. He was extremely patient, friendly and knowledgeable.