2881 N. Nimitz Highway
Honolulu, HI 96819
The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.
TYPE:ServiceMODEL:ID.4YEAR:2023
Service team completed the recalls and safety computer replacement ahead of schedule. They had estimated 1-3 weeks and it was completed within 1 week so allowed me to avoid a car rental and was able to pickup my ID.4 after landing from a week business trip. Car was washed and ready to go on a Sunday. They had arranged the sales team to help me check-out since the service department was closed on Sunday,.
TYPE:ServiceMODEL:TiguanYEAR:2019
Overall, a very smooth and drama free service for my Tiguan. Seems to be running a lot smoother, throttle touchiness has disappeared and now throttle response and action is smooth!
TYPE:ServiceMODEL:AtlasYEAR:2022
Our Service Advisor Harold met all of our service expectations! He was able to do the scheduled Service and a very important Recall that was due and required for our Atlas and all in one day. Harold was THE reason for the “5 Stars”!
TYPE:ServiceMODEL:TaosYEAR:2024
Even though they were short staff they did an awesome job in getting my car Service on a timely matter
TYPE:ServiceMODEL:Golf GTIYEAR:2024
TYPE:ServiceMODEL:Golf GTIYEAR:2019
Harold did an exceptional service inspection of my car and listened to what I said. He made sure everything was done right in a timely way.
TYPE:ServiceMODEL:TiguanYEAR:2019
Excellent customer service every time I come.
TYPE:ServiceMODEL:TaosYEAR:2022
TYPE:ServiceMODEL:TiguanYEAR:2018
When I arrived male behind the counter was on his mobile, didn't acknowledge me until I went up to the counter to say I have an appointment. He supposedly was covering the desk for the girl that worked at the service counter. But that is pretty poor customer service to no acknowledge your customer when they walk in.
TYPE:ServiceMODEL:ID.4YEAR:2023
Haven’t had the vehicle for two months still no update